Kabam will rip you off and lie
Gaea is a company you do not ever want to have anything to do with. They are scam artists of the worse sort who provide 0 customer support and do nothing other than find ways to cheat you. I would not only recommend that you do not download this game, but any other game or app they are associated with
Unhappywithkabam about
Kingdoms of Camelot: Battle, v18.6.0